Rooftop Cinema gift vouchers and gift packs
help make unforgettable experiences – which is why they’re the perfect present. Good thinking, you. They’re easy for you to buy and they’re simple for your lucky recipient to redeem. For answers to all your voucher-related questions, click through the topics on the left.
We accept Mastercard, Visa, and Bankcard.
- Rooftop Cinema Gift Vouchers are non-refundable, cannot be exchanged for cash.
- A Gift Voucher is not a ticket: make sure you let the gift recipient know they still need to book tickets via the Rooftop Cinema website using the unique code on their Gift Voucher.
- Rooftop Cinema seating is unreserved and subject to availability. A gift voucher does not guarantee a seat if a screening is sold out.
Gift Vouchers can be redeemed for single tickets to Rooftop Cinema. When you purchase a voucher you will receive, via email, a unique code that can be redeemed at checkout for a number of tickets, depending on the value of your voucher.
Rooftop Cinema offers the following Gift Voucher amounts:
Single Pass: $26 (Equivalent to 1 Adult ticket including booking fee)
Double Pass: $52 (Equivalent to 2 Adult tickets including booking fee)
To purchase additional vouchers add the voucher to your cart and simply change the quantity on the checkout page. You will receive a separate voucher code for each Gift Voucher purchased.
To purchase in excess of 10 Gift Vouchers, please email firstname.lastname@example.org
Check out the program and select 'Buy Tickets' to the film you'd like to see. Under your order summary, enter the VOUCHER CODE, and click 'Apply'. On mobile? Click 'Show order summary' and insert the VOUCHER CODE in the box below your order and click 'Apply'. Enter you Customer information and click 'Continue'.
When you progress to payment, the checkout will display one of two options:
1 – If the balance available on the Gift Voucher is greater than or equal to your order, you can click Complete order, and no payment is required. Your tickets will be emailed to you. If you have a balance remaining on your Gift Voucher, it can be spent on a future purchase using the same code.
2 – If the balance available on the gift voucher is less than the order total, you will be prompted to choose a second payment method for the balance before placing the order. We accept Mastercard, Visa, and Bankcard.
Please note Rooftop Cinema seating is unreserved and subject to availability. A gift voucher does not guarantee a seat if a screening is sold out.
An experience for dates, friends or any couple keen to get cosy under the stars, the Rooftop Cinema Gift Pack is a set price of $74 and includes:
2x Adult tickets
1x Cobs popcorn
1x blanket hire
We will send all Gift Vouchers purchased in this pack to the postal address entered at checkout. Please ensure your details are up to date at the time of purchase.
You will still receive confirmation of the purchase via email, but the unique code to redeem your tickets will be on the physical Gift Voucher sent by snail-mail. Tokens for choc-tops, Cobs popcorn and blanket hire will be included in this envelope, and must be redeemed on the night of your screening.
To redeem the voucher in your Gift Pack, select the film you'd like to see, in the Rooftop Cinema online program, click 'Buy Tickets' select 2 Adult tickets and click 'Add to cart' then on the following page click 'Check Out'.
At checkout, under your order summary, enter the VOUCHER CODE found on the back of your gift voucher, and click 'Apply'. On mobile? Click 'Show order summary' and insert the VOUCHER CODE in the box below your order summary. Enter your Customer information and click 'Continue'. On the following page click 'Complete Order'. No payment is required. Your tickets will be emailed to you.
Please note: when redeeming tickets using the code from a Gift Pack voucher, you must redeem two tickets to the same film in a single transaction. This code can only be used once.
Please note: Rooftop Cinema seating is unreserved and subject to availability.
A gift voucher does not guarantee a seat if a screening is sold out.
I’ve got a voucher. Do I need to book a ticket?
Yes! A gift voucher is not a ticket. You must use your unique voucher code to book a ticket (or tickets) to the film you’d like to see. You can’t bring a gift voucher to the box office in lieu of tickets. Check out ‘How to Redeem’ for guidance on redeeming vouchers.
Okay, I’ve got my voucher. How do I book tickets to a film?
The journey is slightly different depending on whether you’ve got an email-based gift voucher or an ‘admit two’ voucher from a gift pack. Click ‘How to Redeem’ and scroll to the relevant section for step-by-step guidance on redeeming your type of voucher.
The unique voucher code on my voucher isn’t working. What should I do?
Don’t worry. Simply call our box office on (03) 9654 5394 or email us at email@example.com. The box office is open from 5pm to 9.30pm on Tuesday, Wednesday, Thursday, Saturday and Sunday.
I didn’t receive my gift-voucher email. Did it disappear into the void?
Hmm. It’s true that when you buy a gift voucher, you should automatically receive an email that contains a unique voucher code. Please check your spam or promotions folders – the email may have been redirected there. If you still can’t find it, please call the box office on (03) 9654 5394 or email us at firstname.lastname@example.org. The box office is open from 5pm to 9.30pm on Tuesday, Wednesday, Thursday, Saturday and Sunday.
I didn’t receive my gift pack in the mail.
Please allow up to 10 business days for your gift pack to arrive.
When we’ve posted your gift pack from our box office, we’ll send you an email with a tracking number. We send all gift packs using Registered Post, so you’ll be able to check Australia Post's delivery status by clicking the tracking link in that email.
If you still haven’t received your gift pack after 10 business days, please call the box office on (03) 9654 5394 or email us at email@example.com. The box office is open from 5pm to 9.30pm on Tuesday, Wednesday, Thursday, Saturday and Sunday.
What if the film I booked using my gift voucher is cancelled because of the weather?
If we cancel the film, we’ll issue you a new unique voucher code of the same value so that you can re-book for another screening during the season.
Do I have to use my gift voucher this season?
Nope! Our gift vouchers don’t expire. You can redeem any remaining balance on your gift voucher during any future Rooftop Cinema seasons.
Can I exchange my voucher for cash?
No, sorry. Our gift vouchers are non-refundable and cannot be exchanged for cash.
For more info about Rooftop Cinema and our program, head over here.